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 »  Home  »  Community News  »  Osler Lauches Strategic Plan, Future Direction
Osler Lauches Strategic Plan, Future Direction
By William Osler Health System | Published  06/22/2013 | Community News | Unrated
William Osler Health System
William Osler Health System has over 800 beds and a health care team of over 4,000 staff, 700 physicians and 1100 volunteers. Osler provides programs and services to 1.3 million area residents in the growing and diverse communities they serve. William Osler Health System has three facilities – Brampton Civic Hospital, Etobicoke General Hospital and Peel Memorial (currently being redeveloped).

For frequent updates, visit William Osler Health System for more information. 

View all articles by William Osler Health System
Brampton - William Osler Health System (Osler) staff, physicians, volunteers, dignitaries, local health care leaders and members of the community gathered at Brampton Civic Hospital to celebrate a remarkable year and the launch of Osler's new 2013-2018 Strategic Plan.

Osler's new 2013-2018 Strategic Plan was developed after months of staff and community consultation. The organization also refreshed its Vision and Mission to better reflect its bold new strategic directions.

“Through informed decisions and deliberate choices, we will shift traditional thinking about how patients receive care in their local community,” said Neil Davis, Vice Chair, William Osler Health System Board of Directors. “Guided by our four new Strategic Directions over the next five years, Osler has an unprecedented opportunity to be on the leading edge of health care delivery – in this province, and beyond.

Osler's Strategic Plan launch event featured a guest speaker, Jason A. Wolf, PhD, President of The Beryl Institute – a global community of leading practice and thought leadership on improving the patient experience. Jason toured both Brampton Civic and Etobicoke General Hospitals prior to the event, and observed the work Osler is undertaking in enhancing the patient experience.

“It is an honour and a privilege to address this organization and its community on such a momentous occasion, and to have had the opportunity to witness first-hand, the commitment of Osler's staff, physicians and volunteers to providing patient-inspired care,” said Jason Wolf. “The Beryl Institute looks forward to continuing to work with Osler to improve the patient experience and share what we're learning with patients, the health care community, and our peers around the world.”

The event also celebrated a significant achievement for the Osler Foundation. Osler's Volunteer Association announced a $3 million gift that will help Osler transform health care in its community.

“As a volunteer at Osler, I am privileged to work beside staff and physicians whose passion for excellence is demonstrated daily,” said Paul Fairgrieve, President, Osler Volunteer Association. “Over the past few years, I have seen important positive shifts in the way we work at Osler and it is clear that we are poised to do more to inspire change in the health care system through our leadership.”

Ken Mayhew, President and CEO of the Osler Foundation introduced Paul and highlighted the tremendous work of Osler volunteers in helping deliver patient-inspired health care.

“When we look at Osler's history, we know its humble beginnings were based on the vision of a small group of volunteers and community members,” said Ken Mayhew, President and CEO, Osler Foundation. “With every kind gesture, every smile, every shared story and every donation, volunteers show us what selfless giving is all about.”

Kulvir Singh Gill, Chair, Osler Foundation thanked Paul and the Osler Volunteer Association for the gift and provided some perspective on the vision of health care for the region.

“This past year felt like we began a new chapter in the transformation of Osler and its Foundation through the incredible strategic planning journey that this organization has undertaken,” said Kulvir Singh Gill, Chair, Osler Foundation. “This is an exciting time for health care in this community and we are focused firmly on the direction that has been set out for us in Osler's new Strategic Plan. We are so grateful for this $3 million gift and the continued, loyal support of the Volunteer Association in helping to make sure that this community has the health care it needs to help families thrive now, and into the future.”

The launch event took place following the organization‟s Annual General Meeting. John Davies, Osler Vice Chair; Matthew Anderson, Osler President and CEO; Dr. Ian Smith, Osler Chief of Staff; and Myra Cridland, Chair of Osler's Health Quality Services Committee delivered reports during the meeting.

Osler's Board of Directors introduced one new member at its meeting: Silvia Montefiore.

“Thanks to an absolutely remarkable year, Osler has been able to build on a number of successes and leverage the collective efforts of our dedicated team of staff, physicians, volunteers and partners to move forward in realizing our new direction,” said Matthew Anderson. “Osler's new 2013-2018 Strategic Plan marks a monumental shift for the organization and serves as our roadmap for how we will transform health care in this region and work with our partners differently to meet the health care needs of our growing community.”

Osler's Strategic Plan and Annual Report are available online. Visit Osler's newly redesigned website at
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