Brampto - Recently I saw a movie based on the life of Chris Gardner; "The Pursuit of Happyness". That's right; the word "happiness" was not spelled properly in the title.
The film tells a truly entertaining story. But more importantly, it had a message for those who will see it. That message, focus on what you want; learn every day; dedicate yourself to the client.
Understanding a message from a movie is one thing, applying it to business is something totally different. Many of us have seen something and said, WOW, that's a great idea. Then we get tied up with our day to day routine and the next thing you know the message/idea/concept is lost.
So, how can you apply the messages from "The Pursuit of Happyness"?Consider the messages:
* Focus on your goal:
Clearly define your goal; stating that goal in specific terms makes it easier to measure your progress. I.e. saying you want to increase your revenue is nice but adding $1. is an increase. Set a specific dollar value/ percentage to clearly identify how your results measure up. Chris had a goal, get that one position as stock broker at Dean Witter and stuck with it.
*Be prepared to learn:
Striking out in a new venture, establishing a new product or service line or expanding your existing services means doing something different. Some things will work out and others will not. Be prepared to learn from the actions that are successful as well as those that are not successful. To quote Doris Lessing; who in 2007, won the Nob el Prize in Literature: "That is what learning is. You suddenly understand something you've understood all your life but in a new way."
*Be prepared to go the extra mile:
Chris Gardner missed an appointment with a potential client very early in his training to be a stock broker. Rather than do as many would do, simply call the client the next day and try to reschedule, he went the extra mile. He visited the client personally and apologized for missing the appointment and asked for a second chance. While the client was not interested in going with Chris's firm, he was impressed and introduced him to other people who might be interested. Those introductions led to successful transactions because they were followed up upon
Are you and your organization the next Chris Gardner success story?
Do you have a clear goal in mind?
Are you learning every day?
Do you and your staff go the extra mile?
If you can say a resounding YES to these three questions, congratulations. If not, then what are you going to do to change the NO to a YES, today?
Copyright Gordon J. H. Newman, CPT
Gordon is President of The Newman Learning Group Inc. an organization dedicated to providing value add solutions to improve the bottom line performance of organization and individuals.Gordon may be reached at firstname.lastname@example.org or 905-790-2944