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 »  Home  »  Community News  »  Adult Volunteer Opportunities  »  Volunteer Opportunity: Telecare Distress Centre
Volunteer Opportunity: Telecare Distress Centre
By Telecare Distress Centre | Published  04/3/2009 | Adult Volunteer Opportunities | Rating:
Telecare Distress Centre
Telecare Distress Centre, is a non-profit, multicultural organization providing free, caring and confidential support services in several languages for the diverse population of the Region.  Since 1973, this centre offers a 24 hour crisis and emotional support line service every day of the year in English, provided by trained , non-judgemental and caring staff and volunteers.

Our services are Free of charge and provided in English, Punjabi, Hindi, Urdu, Spanish, Portuguese, Mandarin and Cantonese
- Multilingual Crisis lines 905 459 7777  (Mandarin and Cantonese: 416 920 0497)
- TeleCheck (Daily or regular phone calls to seniors) 416 646 8450
- Reassurance (Regular phone calls to people -18 to 55 years old- who are in a stressfull situation) 905 459 8439

Agency funded by: Region of Peel, United Way of Peel Region, The Ontario Trillium Foundation and LHIN Central West

Por more information please call us at 905 459 8439 or visit our website


View all articles by Telecare Distress Centre
Brampton - Free, anonymous, confidential listening/emotional support, crisis intervention and community referral service in different languages:  English, Spanish, Portuguese, Hindi, Urdu, Punjabi

New program for seniors - Safety check-in and reassurance daily or regular calls for anyone over the age of 55 (offered also in the languages mentioned above 

We are looking for Volunteers. The next training session starts April 21st 2009. Please call now to ask for more details and start the process. 

To Volunteer in the seniors program please call 905 459 8439 ext.7
To Volunteer in the Crisis Line program: ext.2
If  you speak Spanish or Portuguese, please dial ext.3
For inquiries in Mandarin/Cantonese please dial ext.4

Name = Telecare Distress Centre

Description = Free, anonymous, confidential listening/emotional support and community referral service for Region of Peel.

Title = Distress Line Volunteer

Job Description = Answer the calls of people who are experiencing stress, anxiety, depression, isolation. Provide active listening and emotional support.

Skills =
·  At least 21 years old
·  Fluent in English and/or Mandarin, Cantonese, Spanish, Portuguese, Hindi, Urdu or Punjabi
·  Willing to complete the 50-hour training course and on-going training sessions
·  Able to commit a minimum of 12 hours per month for one year
·  Caring and non-judgmental listener

Skills to Learn =
·  Active listening
·  Crisis and suicide intervention
·  Deal with people from diverse backgrounds, people with disabilities and from the LGBT community

Time = 12 hours per month for one year

Location = Brampton

Contact Person = Volunteer Coordinator at 905-459-3955 ext.2

How to Apply = Call volunteer coordinator to start the process:
·  Intake application
·  Interview
·  Training course
·  Police Record Check

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