Name = Telecare Distress Centre
Description = Free, anonymous, confidential listening/emotional support and community referral service for Region of Peel.
Title = Distress Line Volunteer
Job Description = Answer the calls of people who are experiencing stress, anxiety, depression, isolation. Provide active listening and emotional support.
Skills =
· At least 21 years old
· Fluent in English and/or Mandarin, Cantonese, Spanish, Portuguese, Hindi, Urdu or Punjabi
· Willing to complete the 50-hour training course and on-going training sessions
· Able to commit a minimum of 12 hours per month for one year
· Caring and non-judgmental listener
Skills to Learn =
· Active listening
· Crisis and suicide intervention
· Deal with people from diverse backgrounds, people with disabilities and from the LGBT community
Time = 12 hours per month for one year
Location = Brampton
Contact Person = Volunteer Coordinator at 905-459-3955 ext.2
How to Apply = Call volunteer coordinator to start the process:
· Intake application
· Interview
· Training course
· Police Record Check
Telecare Distress Centre, a non-profit community based organization in the Region of Peel that provides free, anonymous, confidental listening and emotional support and community referrals to individuals experiencing isolation, depression, suicidal thoughts, abuse, addictions, grief, frustration or having difficulty coping in life. Services available in English 24/7 Hindi, Urdu, Punjabi, Spanish and Portuguese lines open Monday to Friday from 10am to 10pm Please call 905-459-7777. Visit us online at